If you or someone close to you needs physical rehabilitation, you have probably encountered difficult emotional hurdles and experienced confusion. Choosing the best rehabilitation program should not add another burden. The check-list that follows represents what experts in the field of rehabilitation believe to be the most important guidelines for choosing a facility, and the list provides information on how SCVMC's Rehabilitation Center meets these criteria. Our hope is that this information will help make your choice faster and easier, resulting in the most successful outcome possible.
Look for rehabilitation services that have demonstrated a high level of clinical quality over a long period of time.
The Rehabilitation Center at SCVMC has continuously provided services in the areas of brain injury, spinal cord injury, stroke and other neurological conditions since 1971. During that time, the Center has consistently rated above the regional and national industry-compiled averages for discharge-to-home, functional independence - at the time of discharge and beyond - as well as high rates of patient satisfaction.
Spinal cord injury, brain injury and stroke are complex medical conditions that require a highly specialized staff and facility. Look for a facility that has teams dedicated to each specialty area.
The Rehabilitation Center at SCVMC is staffed by full time, board-certified physiatrists with experience and specialized training in either SCI or brain injury and stroke. The nursing staff is trained and experienced in specific diagnosis and patient areas. Each of the specialized rehabilitation services is located in its own part of the medical center.
Numbers do make a difference in rehabilitation. Centers that treat a high volume of patients - and deal with more complex cases - serve as a magnet for the most highly trained physicians, research activities and other resources.
The Rehabilitation Center at SCVMC has treated more than 10,000 patients, and currently manages an inpatient volume averaging 500 spinal cord injury, brain injury, stroke and orthopedic patients per year, more than any other facility in California. As well as contributing to staff experience and expertise, these larger numbers of patients help provide more effective peer support programs.
Strongly consider rehab programs that are teaching centers for major medical schools and have been recognized on the national or regional level for outstanding achievement related to their rehabilitation capabilities.
The Rehabilitation Center at SCVMC is affiliated with Stanford University School of Medicine and provides the teaching site for Stanford's Physical Medicine and Rehabilitation residents. The Center is also one of only 14 rehab facilities in the nation to be designated as a Model System by the National Institute on Disability and Rehabilitation Research (NIDRR) for our traumatic brain injury program.
Early intervention is a key factor in reducing potential medical complications and promoting successful outcomes. Rehabilitation facilities closely connected to or within hospitals are better able to handle medical complications, allowing patients to start rehabilitation as soon as possible.
As a hospital within a hospital, the Rehabilitation Center has immediate access to the full resources of a major medical center, including Level I Trauma. The Rehabilitation Center also offers the Rehabilitation Trauma Center, an ICU-type setting where patients can receive early and aggressive rehabilitation-oriented care.
An important factor in successful outcomes is a multidisciplinary team approach to rehabilitation. Look for a facility where each patient is assigned a care team designed to meet his or her specific diagnosis.
As an innovator in developing procedures and protocols, the Rehabilitation Center at SCVMC helped pioneer the multidisciplinary team approach to rehab more than forty years ago, and continues to refine and improve this approach to care. Teams are made up of physiatrists, rehab nurses, therapists, social workers, psychologists and case managers, with additional specialist staff added as care progresses or to meet specific needs.
The ability combine all of the medical, psychological and social aspects of rehabilitation in one site without transferring to another facility is one of the important hallmarks of an effective and successful program.
In addition to exceptional clinical care, the Rehabilitation Center brings together educational classes, behavioral self-management resources, emotional coping programs, vocational and independent living skills, and a range of other support services for patients as well as family members and care givers, all in a single location.
Even when patients have the same diagnosis, their treatment plans can vary considerably. That's why it's important to develop each treatment plan based on a range of medical and personal factors, age, goals, gender and other characteristics of each particular patient.
Four decades of experience, a highly skilled, multidisciplinary team and a comprehensive range of services are all directed toward setting up completely individualized rehabilitation programs for each patient. In addition, the recovery and rehabilitation process at the Rehabilitation Center is also flexible enough to adapt to changing conditions over the course of treatment.
The most effective rehabilitation programs encourage and facilitate interaction between patients, especially those with similar diagnoses.
The extensive peer support network at the Rehabilitation Center includes multiple peer and support groups, and is coordinated by staff and trained volunteers - including those with their own rehab experiences at SCVMC and other facilities. This valuable resource brings together current patients and past patients, families and friends and is focused less on clinical criteria and more on the physical, emotional and psychological connections that develop between people with shared experiences. Along with providing a safe and confidential setting for expressing thoughts and sharing challenges, the peer support network at provides a wealth of information related to community-based and other resources. The Rehabilitation Center also offers "virtual" peer support for individuals who can't meet in person.
Brain injuries, stroke and spinal cord injuries are complex medical conditions that affect not only the person who sustains them but also his or her family and friends. Family members should be welcome to stay overnight, meet regularly with the care team and take an active role in goal-setting and the overall recovery process.
Along with patients themselves, family members are important participants in each person's care team at the Rehabilitation Center and they are encouraged to share their thoughts and concerns throughout the rehab process. In addition to helping them to be part of the recovery process, we help families in their support role with their loved ones through education and training directed specifically for them.
To make an adult or pediatric referral to the Rehabilitation Center please call 408.885.2032 or fax 408.885.2001.
For outpatient referrals, please call 408.885.7106 or fax 408.885.7110.
For either inpatient or outpatient referrals, and to schedule a tour of the Rehabilitation Center, please call 408.885.2032